Managed IT & Help Desk
Unlimited support for your staff, plus proactive monitoring, patching, and maintenance of every device and server for one predictable monthly fee.
Managed IT built for long-term care
Dependable IT and security for nursing homes.
EZ Comtrust is the complete technology partner for skilled nursing and long-term care facilities. We keep your EHR online, your network secure, and your facility survey-ready, so your staff can focus on care instead of computers.
- HIPAA-ready security
- 24/7 monitoring & support
- No long-term contracts
Built for the systems long-term care runs on
PointClickCare
MatrixCare
Microsoft 365
Citrix
SentinelOne
Datto
The stakes are higher in healthcare
When IT fails in a nursing home, it is not just downtime.
Charting stops. Med-pass gets delayed. A ransomware attack can lock resident records and trigger a reportable breach. You need a partner who understands care operations, not a break-fix shop that shows up only after something has already gone wrong.
Downtime hits resident care
Every minute your EHR is down, nurses fall back to paper and errors climb. We keep critical systems online with proactive monitoring and fast response.
Ransomware targets healthcare
Long-term care is one of the most attacked sectors. We harden every endpoint, back up your data, and give you a real recovery plan.
Compliance and survey pressure
HIPAA, state surveys, and cyber-insurance questionnaires demand documentation. We keep your safeguards in place and audit-ready all year.
What we do
One provider for every technology in your building
From the nurse’s workstation to the phones, cameras, and cabling, EZ Comtrust handles it all under one accountable relationship.
Managed IT & Cybersecurity
Cybersecurity & Ransomware Defense
Next-gen endpoint protection, managed detection and response, email security, and staff phishing training to keep attackers out of resident data.
Backup & Disaster Recovery
Automated, encrypted backups with verified restores. If the worst happens, we get your facility back online in minutes, not days.
EHR / EMR Support
We support the platforms you run on, including PointClickCare and MatrixCare, plus the workstations, printers, and connectivity that keep charting flowing.
Network, Wi-Fi & Connectivity
Reliable, secure wireless across every wing and resident room. Segmented networks keep clinical systems, staff, and guest access safely separated.
Microsoft 365 & Cloud
Secure email, files, and collaboration, properly configured, protected with multi-factor authentication, and backed up beyond Microsoft’s default retention.
HIPAA Compliance & Risk
Security risk assessments, documented safeguards, policy support, and the reporting you need for surveys and cyber-insurance renewals.
vCIO & Technology Strategy
A dedicated advisor who plans budgets, maps upgrades, and makes sure every technology dollar moves your facility forward.
Communications, Cameras & Facility Technology
VoIP Phone Systems
Modern cloud phone systems for nurses’ stations, front desk, and administration, with call routing, voicemail-to-email, and clear pricing.
HIPAA-Compliant eFax
Send and receive faxes securely from any computer, with encryption and audit trails that keep protected health information compliant.
Security Cameras & Surveillance
Professionally installed camera systems for entrances, hallways, and common areas, with remote viewing and recording that supports resident safety.
Low-Voltage Cabling
Structured network, phone, and camera cabling done to code, for new construction, renovations, or fixing the wiring you inherited.
Printer Leases & Managed Print
Multifunction printers and copiers on flexible lease terms, with supplies, service, and monitoring bundled into one simple bill.
Utility & Telecom Cost Review
We audit your internet, phone, and utility bills, then shop and negotiate rates to cut recurring costs. You keep the savings.
Not sure where to start?
Book a free assessment and we will map your risks, gaps, and quick wins with no obligation.
We speak long-term careEHR workflows, med carts, kiosks, and survey readiness. We understand your world.
Security-first, alwaysEvery device hardened, monitored, and backed up by default.
Fast, human helpTalk to a real technician who knows your facility, not a call-center script.
Predictable pricingFlat monthly rate. No surprise invoices and no nickel-and-diming.
Why facilities choose EZ Comtrust
An IT department that understands care, on call all the time.
Most IT companies treat a nursing home like any other office. It is not. You run 24 hours a day, 365 days a year, with lives depending on systems that cannot go dark. We built EZ Comtrust for exactly that reality.
- Proactive monitoring that catches problems before your staff notices them
- Documented HIPAA safeguards ready for surveys and insurance audits
- One accountable partner for every device, vendor, and system
- Onboarding that documents your whole environment in the first 30 days
24/7 monitoringAround-the-clock coverage
Flat-rate pricingPredictable monthly cost
Local, responsive teamReal people who know you
HIPAA-alignedSafeguards, documented
HIPAA & cybersecurity
Protecting resident data is our whole job
A single breach can mean fines, reportable events, and lost trust. Our layered security program is built to keep protected health information exactly where it belongs.
01
Assess
We map where protected health information lives and flows, identify gaps, and give you a prioritized plan you can act on.
02
Protect
Encryption, multi-factor authentication, next-gen antivirus, email filtering, and network segmentation lock down every entry point.
03
Detect & Respond
Around-the-clock monitoring and managed response flag threats in real time and shut them down fast.
04
Recover
Immutable backups and a tested recovery plan mean a bad day never becomes a catastrophic one.
HIPAA Security Rule aligned
Cyber-insurance ready
Encrypted backups
Staff security training
Documented safeguards
How it works
Getting started is simple
No disruption to resident care. We do the heavy lifting, and your staff barely notices the switch, except that things start working better.
1
Free assessment
We review your systems, security, and pain points, then show you exactly where you stand at no cost.
2
Tailored plan
You get a clear roadmap and a flat monthly price built around your facility’s size and needs.
3
Smooth onboarding
We document your environment, secure your endpoints, and set up monitoring, all around your schedule.
4
Ongoing peace of mind
We manage, monitor, and improve your technology every day, with a team that knows your building.
Questions, answered
Frequently asked questions
Still wondering something? Call us at 347-893-6504 and a real person will help.
Do you specialize in nursing homes and long-term care?
Yes. Long-term care is our focus. We understand EHR workflows, 24/7 operations, survey readiness, and the specific demands of protecting resident data, so you are never explaining your world to a generic IT vendor.
What services do you actually provide?
Everything technology touches in your building: managed IT and help desk, cybersecurity, backups, HIPAA compliance, EHR support, Microsoft 365, VoIP phone systems, HIPAA-compliant eFax, security cameras, low-voltage cabling, printer leases and managed print, and utility and telecom cost review. One partner, one point of contact.
How does EZ Comtrust help with HIPAA compliance?
We perform security risk assessments, implement and document technical safeguards such as encryption, multi-factor authentication, access controls, and monitoring, provide staff security awareness training, and give you the reporting you need for surveys and cyber-insurance. Compliance is a program, not a checkbox, and we manage it with you year-round.
What if we already have an IT person or company?
We often complement in-house staff or take over from an overwhelmed provider. Onboarding is designed to be seamless. We document everything and transition at a pace that never disrupts resident care.
How much does managed IT cost?
You pay one predictable, flat monthly rate based on your facility’s size and needs, with no surprise invoices. The free assessment gives you an exact quote with no obligation.
Do you require a long-term contract?
No lock-in gimmicks. We earn your business every month with responsive service and results. We will walk you through terms during your assessment.
Free IT & security assessment
Let’s make technology the last thing you worry about.
Tell us about your facility and we will get back to you within one business day with a no-obligation review of your risks, gaps, and quick wins.
-
Call us347-893-6504
-
Emailinfo@ezcomtrust.com
-
Support24/7/365 for managed clients